John Ross, Chief Executive

John is focused on helping organisations secure sound foundations and achieve sustainable transformational change in organisations where people can make a difference. He believes it is the people at the coalface – the GPs, Nurses and other health care practitioners, and our health care programme providers who know best what is needed to maintain and strengthen the level of service and care. These front line clinicians are being supported by their administrative and management teams to ensure population health is improved across our Waitemata and Northland communities and patients experience the best care possible.

He believes creative solutions are a key to providing quality health care, particularly to the most vulnerable. And is continually looking at ways Comprehensive Care and Waitemata PHO can deliver the best care by working constructively with its stakeholders.

John has worked with many organisations in New Zealand and the wider Asia Pacific region including Shorecare Medical Services, PHARMAC, Central Regional Health Authority, Hitachi Data Systems, Paxus Consulting Services, Databank Systems, Westpac, TOWER NZ and Vector. He has a Bachelor of Commerce degree from University of Canterbury, is a member of the New Zealand Institute of Directors, has completed postgraduate studies in health systems law and in emergency management and is a professional member of the Royal Society of New Zealand.


Craig Murray, General Manager Operations

Craig’s experience comes from working for the past 10 years in a variety of management roles within the three Auckland region District Health Boards. In addition to vaccination campaign project management, and service and financial management, his most recent roles were with Waitemata DHB in Planning & Funding and Financial Management for Child, Women and Family Services.

His early training as a physiotherapist has created a strong platform for operational and strategic management in both secondary and primary care arenas. Craig oversees the operations of over 40 health programmes provided to the Waitemata community and enjoys working in a dynamic healthcare environment that improves quality of care to the population. His passion is the implementation and development of robust systems that create effective health care delivery teams.


Stephen Powell, Chief Financial Officer / General Manager Business Support Services

Stephen has over 15 years of experience in the health sector for his role as CFO and GM Business Support. He began his health career with the Health Funding Authority and later joined Waitemata District Health Board as a Finance and Business Manager where he managed the finances, budgets and reporting of the health board’s key services. During this time, Stephen forged strong working relationships, gaining a good understanding of what is required to deliver quality health programmes to the public, meaning they achieve positive results while working within budget constraints.

He enjoys the challenge of managing the complexity of healthcare funding and discovering new and innovative ways of providing more services to the Waitemata population. Stephen also has experience in change management, developing and implementing systems and processes, human resources, information systems and strategic planning.

He is a member of the New Zealand Institute of Chartered Accountants.


Rachael Evans, Director of Nursing and Workforce Development

Rachael has over 20 years of nursing experience. She began her career as a registered nurse in the UK, where she received an honours degree, and worked predominantly in Intensive Care Units and Coronary artery bypass surgery, followed by over 10 years experience in primary care, clinical general practice and education in New Zealand.

Rachael holds a Masters in Philosophy of Nursing and has a commitment to nursing leadership. She is an energetic and passionate person dedicated to working with others to improve health outcomes and support people in reaching their potential (both patients and staff). She thoroughly enjoys strategic planning approaches to frame up change pathways and set new directions for improved service delivery.

Rachael has gained further energy and enthusiasm from the regional and national exposure she has had in leading an executive committee and strategising with a variety of audiences. This has enabled her to develop strong relationships and connections locally, nationally and internationally. In 2013 Rachael was awarded the National Service Award for her nursing endeavours by the New Zealand Nursing Organisation (NZNO). In 2014 she received an award from NZNO for Strategic Leadership. She continues to be committed to communicating the nursing voice.


Dr Andre George, Clinical Director – Health outcomes

Andre has clinical experience in General Practice and After Hours/Accident and Medical/Urgent Care service provision.

He brings expertise in Public Health, IT and small business operation/project management.






Dr Ajay Makal, Clinical Director – Professional Development, GP Liaison

Ajay is a practicing GP and has a focus on facilitating Continuing Medical education and Peer review groups and also providing support and pastoral care where needed to GPs within the network.

He has been in General Practice since 2010 and prior to that has worked in various specialties in the hospitals here in Auckland and in the NHS England for 8 years.





Dr Jenni Waddell, Clinical Director – Strategic

Jenni brings an extensive and solid background in primary health care: founding practitioner and business owner (Belmont Medical Centre) since 1991, and was Chair of Shorecare from 2011-2017.

She sits on the Auckland-Waitemata Primary Care Alliance Leadership Team, and the Metro Auckland Clinical Governance Forum since 2015.

Jenni was awarded a Distinguished Service Medal by the Royal New Zealand College of General Practitioners in 2011 for her services to General Practice stage 2 education.