About Comprehensive Care
Comprehensive Care is a Primary Health Organisation (PHO) with a
clear purpose: enabling equitable health and wellbeing for all.
Purpose
To enable equitable health and wellbeing for everyone
by nurturing and empowering people and providers to understand choices, connect with the right services and experience quality care.
Vision
Optimum health and wellbeing for all.
We strive for a future where every person enjoys access to health and wellbeing, supported by providers and communities committed to equity, connection, and excellence in care.
Mission
To champion, source, and deliver progressive,
sustainable, and accessible whānau-centred services while growing an innovative, efficient, and thriving primary care network.
Comprehensive Care in numbers
Every year, Comprehensive Care supports
200,000+ Patients
41+ Practices
400,000+ Consults
400+ GPs
& Nurses
80,000+
Screened for Alcohol Use
2300 +
Smoking Cessation
CVD Assessments:
78% of all eligible patients
Together, the network enables high-quality accessible primary care, reflecting a simple truth: when practices are well supported, communities thrive.
Comprehensive Care does not own practices; therefore, practices within its network remain independently owned.
Operating a lean, not-for-profit model, this allows for low overheads, and the reinvesting of resources into frontline programmes and services, workforce training and practice enablement.
01
Funding Expertise
Capitation, reporting, and claims managed for accurate, timely, and compliant funding.
02
Clinical leadership
Multidisciplinary leadership (GP liaison, nurse specialists, clinicians) for pathways, complex cases, and quality improvement.
03
Actionable Data
Our Insights Portal provides real-time population health and clinical indicators to inform action, highlight equity gaps and support decision making.
04
Education
A dedicated online learning platform for general practice; 60+ accredited courses year‑round, Professional Development and Recognition Programme (PDRP) tracking, and hands‑on study days to build capability and meet mandatory requirements.
05
Operational support
access expert support to keep your practice running smoothly, from audit advisory and workflow optimization to long-term planning.
06
Culturally Responsive
Responsive, culturally inclusive support tailored to each practice context, including specialised Asian Health Services
Integrated support for practices
Comprehensive Care brings together:
“The network stands for equity, quality and sustainable growth in primary care.”
For Patients and Community
On behalf of our GP practices, we offer:
Funded, free or low‑cost programmes for long‑term conditions, mental health, smoking cessation and diabetes education, plus immunisation and screening programmes.
Community outreach and super‑clinics that bring services closer to home.
Health promotion and early‑detection initiatives that prioritise staying well, not only treatment after illness.
Funded, free or low-cost programmes for long-term conditions, mental health, smoking cessation and diabetes education.
Prevention and screening initiatives that prioritise staying well, not only treatment after illness.
Our Values
Waka Hourua
Together in Unity
Collaboration drives progress.
Maunga
We stand
Support is steady and accountable.
Ngahere
Sustainably, we grow
Investment in people and prevention delivers durable gains.
Treaty Partnership and Pae Ora
Comprehensive Care upholds Te Tiriti o Waitangi. As an organisation, we are committed to upholding its principles and ensuring they are woven into the everyday work we do to support our general practice network. Partnership, participation, and protection guide service design, delivery, and measurement. Alignment with Pae Ora places equity, prevention, and whānau-centred care at the core of our planning and evaluation. The strategic plan sets clear equity outcomes for Māori and underserved populations, with progress tracked and reported.
Testimonials
"We recently changed PHO’s to Comprehensive Care. Prior to the changeover, the Comprehensive Care team offered clear guidance around setup and IT requirements, which made the transition on change over day go very smooth".
"They came up to be at the practice with us on the first day to provide support in case of need, which was much appreciated."
"Following the transition, they have continued to provide hands-on support, visiting our practice multiple times to meet with the team and explain the new processes...their staff have all been very approachable and responded very quickly to our queries".
“Comprehensive Care has been an invaluable partner through our transition into the new ownership [of the medical centre]. From ensuring all our contracts and documentation were aligned, to supporting us through Foundation and towards Cornerstone accreditation, their team has been consistently responsive and proactive. Their support has made a real difference to our team and our patients”