Why Join Comprehensive Care
Tailored support for your practice, accessible care for every patient.
What Sets Us Apart?
All Primary Health Organisations administer core funding such as Capitation, Care Plus and Services to Improve Access. The difference with Comprehensive Care is how we help you capture every entitlement, see it clearly in real time, and convert it into care through tailored, dedicated and personalised support.
What you gain when you join us
When GP practices join Comprehensive Care, they gain expert support across funding, clinical leadership, personalised practice solutions, and sector advocacy. We help optimise funding streams and ensure no entitlements are missed, while our clinical and educational leadership keeps teams current with best practices, training, and mentorship. Practices receive tailored, hands-on support with quality improvement, accreditation, and data insights, alongside collaborative advocacy that advances equity and strengthens primary care across communities.
Maximising funding opportunities to secure long-term sustainability.
We navigate complex healthcare funding systems to ensure your practice gets the most from available resources. With deep knowledge of primary care funding models and cost structures, we help optimise your revenue streams and make every dollar count. Our financial support frees you to focus on patient care, knowing your practice’s sustainability is in expert hands.
What this mean for your practice-
Capitation knowledge and expertise: funding set to your enrolled population, supporting access for children and high‑needs groups.
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Care Plus: support from eligibility identification to enrolment and claiming, so no entitlements are missed.
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Services to Improve Access (SIA): guidance for Māori, Pacific and Quintile 5 patients, including targeted initiatives such as cervical screening, sexual health, home visits and terminal care.
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Claims and reconciliation: dashboards and remittance visibility so payments, pending claims and balances are clear and timely.
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PHO support in meeting performance targets: our team is known for helping to achieve targets, so that as much performance-related funding as possible, can be claimed. We offer this free as part of your membership with us.
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Building capability to deliver high-quality care.
Our clinical experts lead quality improvement, provide ongoing education and mentorship for your team. We keep your practice at the forefront of clinical advances with regular training, practical tools and clear guidance, so clinicians continuously refine their skills and deliver excellent care.
What this means for your practice:-
Tāku Ako online learning: the only PHO platform in New Zealand designed for general practice. More than 60 courses and more than 4,000 completions (free for members). It is also a central hub to store Professional Development and Recognition Programme (PDRP) certificates, complete mandatory training and stay current with clinical updates.
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CPR, CME and CNE: free annual Cardiopulmonary Resuscitation (CPR) sessions, plus Royal New Zealand College of General Practitioners (RNZCGP)‑endorsed education that counts toward Continuing Professional Development (CPD) through combined Continuing Medical Education (CME) and Continuing Nursing Education (CNE) seminars.
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Clinical skills and study days: hands‑on training in cannulation, phlebotomy, wound care, ECG, cervical screening, de‑escalation and practice management topics.
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GASP Asthma Management Programme: guideline‑aligned decision support and training that standardises best‑practice asthma care and improves outcomes.
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Long‑term condition support: Diabetes Self‑Management Education (DSME) workshops, dietitian clinics (funded for type 2 diabetic and patient funded for those who would like to see a dietitian) and funded diabetic retinal screening for enrolled patients with diabetes, building patient self‑management and health literacy.
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Expert guidance and quality coaching: access to in‑house clinical advisors for complex cases, plus practical support to meet accreditation and quality standards, including cultural safety and equity in care design.
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Post graduate education in partnership with Massey University: special access to courses especially those designed in conjunction with us and their School of Nursing including micro-credentials and nursing pathways. Collaborations with other disciplines within the College of Health in progress.
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Practical support that fits your practice.
Every practice is unique, and so is our hands-on responsive approach. Our dedicated team works alongside your practice to solve immediate challenges, streamline processes, and suggest improvements. Everything we do is tailored and personalised to your practice, so your clinicians can focus on delivering great care.
What this means for your practice-
Dedicated Network Support Services (NSS): visits focused on your context, with advising across immunisation and cold chain, long‑term conditions, quality improvement and day‑to‑day support.
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Personalised practice plan: a co‑designed action plan that prioritises your goals, so changes are practical and measurable.
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Quality and accreditation: gap assessments, documentation and step‑by‑step guidance for Royal New Zealand College of General Practitioners (RNZCGP) Foundation Standard.
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Insights Portal: real‑time practice dashboards and population health data to track targets, identify care gaps and plan quality improvements.
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Multi‑disciplinary support: clinical, data, quality and business specialists work as one team with your practice to plan, deliver and evaluate improvements.
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Partnering across the sector to advance primary care.
We collaborate with sector partners to co-design scalable solutions, programmes based on local priorities, and track measurable outcomes. Your practice’s perspectives inform our planning, and culturally inclusive approaches ensure services meet the needs of our communities including Māori, Pacific and Asian populations.
We establish interdisciplinary collaborations with key service partners and strategic industry stakeholders, including healthcare providers, local leaders, and community organisations, to co-create design services and align referral pathways. These partnerships expand our footprint across Auckland and Northland, build workforce capability, embed Te Tiriti principles, and accelerate data-informed improvements for both practices and patients.
What this means for your practice:-
Structured advocacy: representation in National forums to advocate on behalf of primary care, locality planning, evidence‑informed submissions and defined escalation routes when system barriers affect access or continuity.
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Equity built in: activity aligned to Services to Improve Access (SIA) and local data, with culturally inclusive approaches for Māori, Pacific and Asian communities, and targeted work for youth, children and older adults.
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Pathways operationalised: coordinated models embedded in workflows, including Immunisation and Cold Chain, POI Link Nurse (POI) for palliative‑care linkage, Primary Options for Acute Care (POAC) and Primary Options Acute Demand Management Service (POADAMS), with clear eligibility and referral steps.
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Dedicated practice support: our responsive Network Support Services (NSS) team helps provide clear guidance, personalised advice and proactive follow-through to your practice, to embed our programmes and services into your day-to-day practices.
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Performance insights to drive impact: practices can monitor their progress against national targets via our Insights Portal, with results segmented by locality and ethnicity and linked to practice‑level outcomes, ensuring performance is transparent, measurable and shareable.
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Ongoing upskilling: training and resources through Tāku Ako (Learning Management System, LMS), combined CME and CNE, and quick‑reference guides ensure your team adopts each change quickly and with confidence.
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"We recently changed PHO’s to Comprehensive Care. Prior to the changeover, the Comprehensive Care team offered clear guidance around setup and IT requirements, which made the transition on change over day go very smooth. To date, two months on from the changeover, we are very happy that we made the move to Comprehensive Care."
Joining us is easy
Express Your Interest
Complete the Enrol with Us form online to begin the conversation.
Direct Connection
A member of the Chief Executive’s Office will contact you to further understand your interest and arrange an initial meeting (virtual or face-to-face) with you to discuss your priorities, challenges, and vision for the future.
Discovery Meeting
A more formal meeting where we meet with you at your practice to (further) discuss contracts, financials, and other support mechanisms or services for your specific practice population.
This meeting (if required) may be undertaken in conjunction with the initial meeting.
Bespoke Proposal
We return with a tailored proposal for your practice, combining network support, advocacy, funding, workforce guidance, and culturally responsive wrap-around services to help your practice and community thrive.
Seamless Transition
When you join us, we make the process smooth and straightforward – with our Network Support Services team by your side from day one.
